Jake joined the Joyful Dog family in November of 2018, and has the dual distinctions of being our most recent hire and our only MALE staff member! Jake has studied Environmental Science and comes to us with work experience in both the Human Services field, and the Hospitality Industry. Jake supervises our Daycare groups and specializes in bathing shy and nervous kiddos. His talent for patiently building trust and helping anxious friends feel comfortable has impressed us all! He’s won over dogs who are fearful of strangers, dogs who are fearful of men, AND dogs who are nervous about beards and hats! Jake grew up with Labs (even having three at one point!) and now has a six-year-old Beagle mix named Tucker. Jake is eventually interested in pursuing a career in Wildlife Fieldwork.
Amy joined us in August of 2016. Amy has known that she wanted to work with animals since she was 7 years old. Before coming on board with us, Amy majored in Animal Behavior at Canisius College, with a minor in Anthrozoology. This program allowed her to study the role that Zoos play in conservation, and also allowed her to travel to Algonquin Park, where she had the opportunity to study animals like wolves and moose in their natural habitats. Amy supervises Daycare playgroups and often helps out with our overnight boarders. Amy always puts the safety of the kids in our care above all else, and has really proven herself to be a firm-but-fair nurturer to the kiddos here. Amy’s favorite movie is the Lion King; she can often be seen holding puppies up in the air like Simba.
The founders club will remember... that weird 4th owner! She's been keeping us legit since day 1 with the financy stuff, the lawman, and the taxman. She's roommates with the famous stunt dog CALLIE of our curbside valet video. Because of Em, the rest of us get to be DOG PEOPLE 100% of the time. But make no mistake - she's a veteran of overnights & soapy baths and we catch her creeping on us all the time on the webfeed!
Miss Karen GETS dogs. She knows what they’re thinking, and she knows what they love and what they need to be their best. Karen has been an animal lover all of her life. She’s always willing to spend a little extra time with a nervous kiddo to help them feel comfortable. She’s passionate about helping every dog be the best they can be, and you won’t catch her reinforcing any bad behaviors! Karen has an amazing track record helping dogs learn manners and confidence in her one-on-one training sessions. If you have a behavioral issue or question, Karen always makes time to help. Karen also handles all sort of logistics, like staff schedules, ordering supplies, and website maintenance. Karen doesn’t currently have a dog at home, but she does have a cat named Gus! Karen has been working in the animal field for 10 years and she holds an Associate degree in Animal Management.
Samantha joined our family in February of 2015. Although she had no previous professional animal experience, she had a genuine love for dogs that you could spot a mile away. Samantha supervises Daycare Groups, bathes, does nail trims, and helps with the overnight pups on Sundays. Her constant enthusiasm and affection for the kiddos in our care escapes no one’s attention. The pups go crazy when she comes in! Samantha always makes sure that every single kid feels comfortable and gets a little extra special attention. She’s the one you see on the webfeed, kissing your dog and giving them ALL THE LOVES.
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Miss Mallory is the softie! She's the one most likely to sneak you a treat just for being cute, and she always has time for kisses and snuggles. Mallory volunteered at a No-Kill Animal shelter for 2 years before coming to Buffalo to pursue her passion for working with dogs. Now with over 9 years of experience in the animal care field, Mallory has discovered she has a special affinity helping our older/geriatric dogs feel relaxed and safe. Miss Mallory is the absolute best at creating soft and comfy spaces for our senior dogs who just want to relax and chill. Mallory is passionate about continuing to learn more about Holistic healing and Reiki for dogs. She’s the one we depend on to fix all the things we break, and the one who keeps everything working correctly in the building! Mallory has an 8 year old Greyhound named Norman, and a 9 year old Chiweenie named Charlie. Mallory also has a dual Bachelor's in Marketing & Management!
Kayleena has been a part of the Joyful Dog team since September of 2015. Her previous experience before joining us was in the Pet Retail world. Kayleena supervises daycare groups and cares for our overnight guests on the weekends. She’s firm but fair with the daycare kiddos and has earned the deep respect and affection of all of our four-legged friends. Kayleena likes alllllll animals (even the ones the rest of us don’t). She has NINE pets at home, including Gwen the Cornsnake, Vladimir the Blood Python, Ymir the Bullsnake, Terra the Dumirils Boa, Crowley the Spotted Python, a cat named Kaia, another cat named Sullivan and TWO TARANTULAS. Kayleena hopes to continue her education in the field of Animal Behavior.
Miss Victoria has been working in the Dog Daycare, Boarding, and Training field for over 13 years. She actually loves people as much as she loves dogs! Our resident extrovert, Victoria prides herself on helping the humans feel as comfortable about their kiddos staying as the dogs themselves are! Victoria loves to teach group training classes because she gets to help humans understand their dog, and how they can be the best possible pet parents! Since A Joyful Dog opened, she has unexpectedly learned all sorts of business-y things that she never dreamed of knowing when she majored in Philosophy. Victoria now manages most of the financial matters, and loves to keep track of growth! Her favorite part of being a business owner is mentoring and coaching an incredible staff that is always eager to learn. Victoria adopted Sally, a 12 year old black lab mix, who loves to play as well as following her human siblings around, waiting for them to drop food.
Ashley is our veteran staff member; she has been with our family since October of 2014. Ashley worked at a pet store for years before joining the AJD team, and is wealth of information about ALL animals (even the non-furry kind!) Ashley supervises Daycare groups, bathes dogs, does nail trims, and helps with caring for our friends who are being kenneled overnight. She has a calm energy that helps relax anxious pups, and keeps the young kiddos from getting too over-stimulated. She knows and remembers every dog’s strengths and weaknesses and she’s the one we all turn to when we have a question about a particular kid’s personality.